Recreational Sports Platform
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform (the "Platform") and participate in our activities (the "Activities").
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Account Information
- Name
- Email address
- Date of birth
Booking & Participation Information
- Games you join
- Attendance records
- Basic activity-related data (e.g., participation history)
Payment Information
- Payment details are processed through third-party providers
- We do not store full credit/debit card information
Media Content
- Photos and videos captured during Activities
- Content you upload or share on the Platform
Technical Information
- IP address
- Device and browser information
- Usage data (e.g., pages visited, interactions)
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process bookings and payments
- Organize and operate Activities
- Communicate with you (e.g., confirmations, updates)
- Improve the Platform and user experience
- Enforce our Terms of Service and policies
- Promote Activities through media content (as outlined in the Liability Waiver)
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service Providers
- Payment processors
- Hosting and technical service providers
Legal Requirements
We may disclose information if required to:
- comply with legal obligations
- protect our rights or users
- respond to lawful requests
Participants
Limited information (e.g., name) may be visible to other participants in a game for coordination purposes.
5. Data Retention
We retain personal information only as long as necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- enforce agreements
You may request deletion of your account, subject to legal or operational requirements.
6. Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your data (where applicable)
To make a request, contact us at hello@gamessphere.ca.
8. Cookies & Tracking
We may use cookies or similar technologies to:
- improve user experience
- analyze platform usage
You can manage cookie settings through your browser.
9. Third-Party Services
The Platform may use third-party services (e.g., payment providers). These services have their own privacy policies, and we are not responsible for their practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Platform after updates constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us at hello@gamessphere.ca.